Contact Us
We appreciate your interest in FreeOnlineToolkit.org. Whether you have a question, suggestion, or found a bug — we're here to help. Your feedback directly contributes to improving our tools and making the site more useful for everyone.
Send us an email at vxeexoffical@gmail.com and we will get back to you as soon as possible. Please include as much detail as you can about your question or issue so we can provide the most helpful response. We read every message and use your input to guide our development priorities.
Report a Bug
If you have found an issue with one of our tools, your report helps us fix it quickly. Please include the following information in your message:
- Tool name — The exact name or URL of the tool you were using
- Description — What you did, what you expected to happen, and what actually happened
- Environment — Your browser (Chrome, Firefox, Safari, Edge) and operating system (Windows, macOS, iOS, Android)
- Error details — Any error messages you saw, including screenshots if possible
- Input values — The numbers or inputs you entered so we can reproduce the issue
Bug reports with detailed reproduction steps can usually be resolved within a few days. We appreciate your help in making our tools more reliable for everyone.
Suggest a New Tool
Have an idea for a new calculator or tool that would be useful? We are always looking to expand our collection based on what our users actually need. When suggesting a new tool, tell us what calculation or problem it should solve, who would use it, and any specific formula or methodology it should follow. Your suggestions directly influence what we build next.
Before suggesting, check our existing tools to make sure a similar tool does not already exist. We review every suggestion and prioritize tools that would help the widest audience. Popular requests that are practical to implement are added to our development roadmap.
General Feedback
Beyond bugs and tool suggestions, we welcome general feedback about the site. Is there something confusing about the navigation? Would you like to see a feature added to an existing tool? Do you have thoughts on the guides or editorial content? Your perspective helps us make FreeOnlineToolkit.org better for everyone who uses it.
We particularly value feedback about accuracy and usability. If a tool's results seem incorrect or if a guide contains information that could be more helpful, please let us know. Our editorial team reviews accuracy-related feedback as a priority and updates content promptly when needed.
Response Time
We typically respond within 24-48 hours during business days. Bug reports and accuracy concerns are prioritized and may receive a faster response. If you have not heard back within a week, please follow up — messages occasionally get filtered or lost. We value every message and aim to provide a helpful response to each inquiry.
Partnership and Business Inquiries
If you are interested in partnering with FreeOnlineToolkit.org — through advertising, content collaboration, data sharing, or other opportunities — please reach out through the same email address. We are open to partnerships that align with our mission of providing free, accurate, and accessible online tools. Please describe your proposal in detail so we can evaluate it efficiently.
We receive many partnership inquiries and prioritize those that offer clear value to our users. If your proposal involves promoting products or services to our audience, please include relevant details about your offering, target audience, and timeline. We will respond to partnership inquiries within the same 24-48 hour window.
How We Use Your Feedback
Every piece of feedback we receive is reviewed by a member of our team. Bug reports are logged in our tracking system and assigned for investigation. Tool suggestions are added to our ideas board and voted on based on potential impact and feasibility. General feedback helps us improve the overall user experience, from navigation to content quality.
We cannot respond to every suggestion individually, but we read every message. If your suggestion is implemented, you will see it reflected in an updated tool or a new feature on the site. Your feedback directly shapes the direction of FreeOnlineToolkit.org, and we are grateful for the time you take to share it with us.
What to Include in Your Message
To help us address your inquiry as efficiently as possible, please include relevant details in your initial message. For tool-related questions, mention the specific tool you are using and the inputs you entered. For guide or content feedback, reference the page title or URL. For technical issues, include your browser type and version, operating system, and device type.
The more context you provide, the faster we can understand and address your concern. A message that says "the mortgage calculator is wrong" requires follow-up questions to determine what went wrong. A message that says "the mortgage calculator shows $1,896 for a $300,000 loan at 6.5% but I expected $1,850" can be investigated immediately. Providing specific details helps us resolve your issue in the shortest possible time.
Frequently Asked Contact Questions
Do you charge for using your tools? No. All tools on FreeOnlineToolkit.org are completely free to use with no signup required and no usage limits.
How long does it take to add a suggested tool? Development time varies depending on complexity. Simple calculators can be added within a few days, while more complex tools may take several weeks. We prioritize tools that serve the widest audience.
Can I request a specific feature for an existing tool? Absolutely. Feature requests are reviewed alongside new tool suggestions. If a feature would benefit many users and is practical to implement, we will add it to our development roadmap.